1. Website Usage

This website is provided for browsing, product information and purchasing products offered by Eswaran Appliances. By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

You must not use the website in any manner that may damage, disable, overburden or interfere with the operation of the website or affect the experience of other users.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices and other information displayed on the website are accurate and up to date.

However, there may be minor variations in product colour, appearance, packaging, specifications or images due to manufacturer updates, photography, screen settings or other reasons.

Customers are advised to review the product details, specifications and applicable information carefully before placing an order.

3. Product Availability

All products are subject to availability. Displaying a product on the website does not guarantee that the product will remain available until the order is processed.

If a product becomes unavailable after an order has been placed, we may contact the customer regarding the order and applicable resolution.

4. Pricing & Offers

Product prices, discounts, promotional offers and other pricing information displayed on the website may change from time to time without prior notice.

The applicable product price will be the price displayed at the time of order confirmation, subject to product availability and successful processing of the order.

In case of an obvious technical, typographical or system-related pricing error, Eswaran Appliances reserves the right to verify, correct or cancel the affected order after informing the customer.

5. Orders & Order Confirmation

Placing an order on the website constitutes a request to purchase the selected product. An order will be considered successfully confirmed only after the order has been accepted and processed by Eswaran Appliances.

We reserve the right to verify an order and, where necessary, contact the customer before processing it.

6. Payment

Customers are responsible for providing accurate payment and billing information while placing an order.

The final payable amount will be displayed during the checkout process before the order is confirmed. Orders will be processed subject to successful payment authorization or confirmation of the selected payment method.

7. Shipping & Delivery

Orders will be processed and shipped according to the applicable Shipping Policy of Eswaran Appliances.

Delivery timelines may vary depending on product availability, destination, courier service, weather conditions, operational circumstances and other factors beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information at the time of placing an order.

8. Cancellation

Customers may request cancellation of an order before it has been dispatched, subject to the status of the order.

Once an order has been dispatched or is out for delivery, cancellation may not be possible. Any applicable refund will be processed according to the cancellation and refund conditions applicable to the order.

9. Returns, Replacement & Exchange

Returns, replacements and exchanges are governed by the Returns / Exchange Policy of Eswaran Appliances.

Customers must report eligible issues within the applicable return or replacement period and provide the required order details, photographs, videos or other information where requested for verification.

Products may be subject to quality inspection before a replacement, exchange or refund is approved.

10. Warranty

Where a product is covered by a manufacturer's warranty, the warranty will be subject to the terms, conditions and coverage provided by the respective manufacturer.

Customers may be required to contact or visit the authorized brand service centre for warranty-related service, inspection, repair or replacement.

11. Customer Responsibilities

• Provide accurate name, billing, shipping and contact information.
• Review product specifications and applicable information before placing an order.
• Ensure that the delivery address is complete and accessible.
• Inspect the package and product condition upon delivery where possible.
• Retain the invoice, packaging, accessories and other relevant documents when required for returns, replacement or warranty service.

12. Intellectual Property

All website content, including text, graphics, logos, product information, images, design elements and other materials available on the website, is protected by applicable intellectual property laws.

Content from this website may not be copied, reproduced, modified, distributed or used for commercial purposes without appropriate authorization.

13. Third-Party Services

The website may use third-party services such as payment gateways, delivery partners, technology providers or other service providers to support order processing and website functionality.

The availability and use of such services may be subject to the respective third party's terms and policies.

14. Limitation of Liability

Eswaran Appliances will make reasonable efforts to maintain accurate website information and provide a smooth shopping experience. However, we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.

We shall not be responsible for delays, interruptions or failures caused by circumstances beyond our reasonable control, including technical failures, courier delays, natural events, service interruptions or other unforeseen circumstances.

15. Changes to Terms & Conditions

Eswaran Appliances reserves the right to modify, update or revise these Terms & Conditions from time to time without prior notice.

Any updated version will be made available on this website. Customers are advised to review the Terms & Conditions periodically for any changes.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.